FAQ

What's the meaning behind "Witches on Fire"?

Historically, people have been burned at the stake for choosing a lifestyle that deviates from the norm. Although we might not be literally burned at the stake anymore, we are often ostracized for thinking and dressing differently.

This site is dedicated to celebrating individuality and uniqueness. We use the term "on fire" as a play on words. We are proud to be who we are, and we've got it going on --we're on fire! 

Does your site have a religious affiliation?

While some of our inventory celebrates religious imagery, we do not have a singular religious affiliation. Our site is built of the belief, that all beliefs and ideologies deserve respect. We don’t care what you believe, as long as you’re not an asshole about it!

How much is shipping?

Our shipping cost is a flat rate of $5 for United States Shipping. We hope to keep costs as low as possible to make you the happiest customer!

We also offer free shipping to customers who spend $35 or more!

Do you ship internationally?

It is possible for us to ship our products to countries outside of the U.S.A. however, shipping rates and delivery times will vastly vary. If you have any questions, please contact our support team. 

Return Policy

We trust that you do due diligence before ordering off our site. Although we do not offer exchanges at this time, if you are unhappy with the product that you received, or feel that it does not match the product photos or description, please contact us. Everytime one of our packages comes to your door we want you to do a cart-wheel.

When will I receive my order?

Your package will arrive in approximately 2-4 weeks. Sometimes sooner! If it's been longer than 4 weeks, please contact us. 

*Please note that each order will be shipped individually. 

Oh no! My item arrived damaged!

Sometimes shit happens, and products end up getting broken in the mail. No worries! Send us an email with a photo confirmation and we will send you a new item asap. We're sorry this happened, and would like to make it up to you. 

My package arrived in a grey bag with foreign writing on it. What’s up with that?

We currently ship our products directly to you from our manufacturers. As our company continues to grow, we hope to offer “cooler” packaging. You know, those type of boxes you don’t throw away for 10 years because it looks SO badass? But for now, let’s just say good things come in “basic” packaging. ;)

I only received one of my orders, and I'm waiting on the other...

Please note that items are packaged and delivered individually from the manufacturers we work with. Please be patient as packages typically take 2-4 weeks to arrive.